Returns & Exchanges
At CSB, we want you to love every piece you wear, which is why we offer a 30-day return window for all unworn apparel with original tags attached. Please note that items marked as final sale are ineligible for return or exchange.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Package Your Items
Securely place your items in their original packaging, ensuring all hangtags and hygiene liners remain intact.
Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and fix it clearly to the outside of your return package.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; your refund or store credit will be processed within 5-7 business days of arrival.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing